Walking out of CVS

I walked out of CVS today. I didn't buy a thing. The cashier and manager were harassing this poor woman over her coupons. It's the BOGO that taxes the CVS employee's brains, the outcome is not pretty. Smoke comes out of their ears, you can hear the gears grinding...and all this comes with a look on their face..."duuuuuhhhh".....and the scratching of their head.

I HAD to stop and say something. "CVS Corporate says you HAVE TO TAKE THESE COUPONS. You HAVE to."

The cashier said, "SHE (pointing to the manager, Rosalind is her name)won't let us accept these coupons."
Rosalind said, "We have turned away MANY customers with these coupons."

So I said, "You are supposed to accept them, I have called CVS and they said YOU HAVE TO."

She totally blew me off. She (Rosalind) is the woman who raises her finger to make you stop talking, like in kindergarten.

I left my full buggy in the middle of the floor and walked out. Monday morning I am calling CVS and I am going to find out who the regional manager is. I am going to insist on him/her calling me and I want an email explaining the CVS coupon policy. I will print it out and laminate it to carry with me at all times.

It shouldn't be this hard.

Jealous!

I am reading everyone's blogs about the great deals they are finding. I, unfortunately, am not shopping but flat on my back. I have done something terrible to my back and it's screaming at me. OUCH! I am about to head over to my massage therapist friend and see if she can help. At this point I would make a deal with the devil! I still have 2 sure coupons to use and I am not looking forward to going to CVS. Maybe I will go to the one by her office....I hear they are nicer there!

CVS Shopping Trip

I went to CVS this morning to do my weekly shopping. I have 2 stores to choose from and I chose to go to the one a little further away because I can get my Sunday paper there. Here is the result of my trip.



PaperMate Pens 3 for $1
Dawn 88 cents
Colgate $2.99
Bayer $1.99
Sharpies $6.21
4 Sure Deodorant $5.38
CVS Hand Sanitizer $1.19
Sunday Paper $1.50
One Touch Glucose monitor $19.99

Coupons
50 cents Dawn
$1.00 Colgate
$1.00 Bayer
$1.19 Free Sanitizer from CVS receipt
$2.69 BOGO Sure
$2.69 BOGO Sure
$4/$20 CVS coupon
$19.99 Glucose meter (this goes to charity)

Total Out of Pocket $10.59 ($5.00 School Supply rebate from today's paper will make it $5.59)
$2 ECB back

But I would like to say this, I can't stand being treated like a criminal when I try to use the BOGO coupons. The cashier refused to scan it, she called the manager who said I couldn't use 2 coupons. I told them BOTH that I had called CVS Customer Service and they confirmed that I would only have to pay tax on the Sure. Just like the Pro Vive last week. I also ran into trouble with that at my closest CVS.
The manager FINALLY said (after 3 people were in line behind me) that she would "take it this time, but you can only use one coupon, it says so right on the coupon."

I didn't have time to argue with her. She was NOT NICE and acted like she did me a favor by taking my coupons.

How many times do I have to call CVS before they train the managers and the cashiers how to take these coupons?

Check out CVS Part II