In today's economy, I don't understand why things are getting worse instead of better. I guess for the local BestBuy it's because CompUSA closed it's doors and Circuit City is in Chapter 11. There isn't really any competition around.
That can't even be an excuse because I order online all the time so that I can STAY OUT of the stores around Christmas. My UPS guy
Last year, I ordered Guitar Hero III from BestBuy for the boys for Christmas. A week before Christmas we are coming home and as we are pulling in the driveway, we see this sitting on the front porch.
How thoughtful of them to save a tree and all but somewhere in the thought processes of someone's brain there should have been a red flag.
Something like "Hey, it's the middle of December and this MAY BE A GIFT!?"
"Nah, it's not a gift, just slap a label on it and on to the next order."
This year, The Oldest Boy dropped his new Canon 40D he got for Graduation. The UV filter broke on the lens and scratched it. It also can't be removed.
We took the camera back to BestBuy, (we bought the accidental breakage protection) and they told us the camera and lens had to be shipped off. That was 11/22/08, it was supposed to be back today, 12/04/08.
According to the website, they didn't get it in for repair until 12/2/08. So much for being here today. And exactly where was it until then?
Last weekend I ordered a 1T external hard drive from them and specified that I would pick it up at the store. This was an INCREDIBLE deal at $149 and the very next day and even today it is selling for $259.
I get to the store last night (they give you 8 days to pick it up) and guess what? They can't find it.
Luckily, there happened to be one on the shelf.
So I ask you guys this, when BestBuy starts to go under in this economy, are they going to be asking
Are we going to sit back and be treated the way we have been treated by GM, Ford, BestBuy or whoever and then SAVE them to keep them from going out of business?
Who saves the small guy, the local massage therapist, family photographer? If they treat their customers like crap, no one bails them out.
But hey, I may be wrong...maybe I'm the only person ever screwed by Ford, or BestBuy.